Last updated: January 2026
Better Health Recovery ("we", "our", "us") provides coordinated health and wellness services. This policy explains how personal and health-related information is collected, used, and protected when you use our services or website.
Information We Collect
We collect information you provide directly, such as your name, contact details, and health history shared during consultations, along with technical information like browser type and site usage patterns to improve our services.
How We Use Information
Information is used to coordinate your care across specialties, communicate appointment and billing details, personalize wellness recommendations, and meet applicable recordkeeping obligations for healthcare providers.
Protected Health Information
Health records are treated as confidential and are only shared with clinicians directly involved in your care, or when required by law or with your explicit consent. Reasonable administrative, technical, and physical safeguards are maintained to protect this information.
Your Choices
You may request access to, correction of, or deletion of your personal information, subject to recordkeeping requirements applicable to healthcare providers. You may also opt out of non-essential communications at any time.
Data Retention
Health and account records are retained for the period required by applicable healthcare recordkeeping regulations, after which they are securely archived or destroyed.
Third-Party Sharing
We do not sell personal information. Limited data may be shared with service providers who support scheduling, billing, or communication, under confidentiality obligations.
Contact
Questions about this policy can be directed to info@betterhealthrecovery.info.
